For questions about returns
call: 1-877-427-8166
(Press Option 2)
Items may be returned during
the first 90 days
after shipment, for credit
as follows: |
|
A. |
Factory Defect or
Error: Full
return, full credit,
including original shipping
and handling OR
replacement shipment at no
charge (customer is
responsible for return
shipping charges). |
|
B. |
Customized Products: Monogramming
and embroidered logos on
DashMat, Premier Custom
Floor Mats, and other
customized items are
non-returnable,
non-refundable. No
Exceptions (except for
factory defect). |
|
C. |
Closeouts:
Sale of closeout items are
final. Only defective
closeout items may be
returned for credit. |
|
D. |
Customer Ordering
Error: Please
call us (We
want to make sure you are a
happy customer) |
|
E. |
Exchanges:
Please
call us |
|
F. |
Return Credit: Your
credit card will be credited
for your product upon
receipt of the product in
our Return Center. (If you
wish to receive your credit
sooner, please send us the
shipping tracking number. As
soon as we can verify the
shipment is in transit, we
will issue the credit.)
Send Tracking Number
(NOTE: We
cannot verify tracking
numbers from the United
States Postal Service) |
|
|
IMPORTANT: Do not return
your product until you have
received
a Return Authorization #. If
you meet the above
criteria...
|
